I want to take a moment to thank Adam Adams for everything he has done for my family.
Almost a year ago, we experienced a small kitchen flood that turned into a full kitchen renovation. As of this morning, we finally have new flooring installed—but getting here was anything but easy. The insurance process was incredibly difficult. From April through November, we went back and forth, and at one point, we were even preparing to take legal action.
Everything changed in November when a senior advisor from the insurance company contacted us and admitted that the documentation we had provided would make it very difficult for them to win in court. That’s when they finally agreed to cover our flooring and the rest of the necessary repairs. As of today, March 31st, we officially have new tile though out or home.
This outcome would not have been possible without Adam.
From almost the day after the flood, Adam worked side by side with us every step of the way. He wrote multiple detailed letters to the insurance company on our behalf, each one thoughtfully prepared and backed by solid evidence. When the insurance company tried to claim our flooring issues were due to improper installation, Adam provided clear information about how thin set materials have changed over the years—and how the product used in our home likely had known issues when exposed to moisture.
His knowledge, persistence, and willingness to support us made all the difference.
Beyond that, Adam is truly a man of his word. From day one, he promised to stand with us throughout the process and offer the best pricing possible—and he absolutely delivered. In the middle of what was otherwise a stressful and frustrating renovation, he made the flooring portion the most positive and enjoyable part.
Because of Adam, I can confidently say I’ll be a lifelong customer of Floors for Living. I’ve already recommended him to several friends, and I’ll continue to do so without hesitation.
